The following is my assessment of Evolve Casino.
Around the year 2013, I made my initial foray into the realm of spirituality. Though it may sound like new-age nonsense to some, I think it’s crucial to incorporate some sort of spiritual practice into your daily routine. It’s the key to being everything that we’re capable of becoming as a human. New Year’s resolutions and other vows to better oneself are easy to make, but they won’t amount to anything unless the person also undergoes a spiritual transformation. The name, Evolve Casino, evoked some of these connotations.
In 2020, Mountberg BV launched Evolve Casino. In this essay, I’ll investigate whether or not this online casino lives up to its catchy name, and whether or not this business is truly committed to change.
Evolve Casino’s Visual Presentation
The design of Evolve Casino is one of its distinguishing features. When compared to the rest of the site’s pastel palette (pink, white, and baby blue), the carousel on the homepage has a sleek dark motif, complete with glitter and game chips.
The user-friendliness of Evolve Casino’s interface is more crucial than any other design feature. There are no hidden features; even the live chat function is always visible, floating at the bottom of the window rather than the page. The ability to narrow your game search by developer is a nice touch as well.
Financial incentives
The welcome bonus at Evolve Casino is quite impressive. The casino is not only matching your first deposit by 100%, but making three of them, and throwing in some free spins for good measure.
The catch with the bonuses at Evolve Casino is that the terms are, to put it mildly, not ideal. Withdrawals of bonus funds are limited to a maximum of five times the bonus amount. You may only withdraw a maximum of 250 Euros if you make a deposit of at least 50 Euros (or the equivalent in another currency). This may not be as big of an issue with larger deposits, but setting goals too low might still be discouraging.
Another issue with the bonus terms at Evolve Casino is the extensive blacklist of games that includes some unusual entries. Players of some games, including Reactoonz 2, San Quentin, Deadwood, Jammin’ Jars, Lost Relics, Twin Spin, and Sakura Fortune, may have their winnings taken if they play these games. It seems unfair to catch consumers off guard like that, especially since the casino could easily prevent play on certain slot machines by installing a prompt. Please refer to our Beginner’s Guide to Casino Bonuses if you have any questions about the bonus rules or if this is your first time claiming a casino bonus.
Choice of Games
You won’t find a better selection of top-tier slot machines than at Evolve Casino. This company has received top-tier games from a wide variety of developers. There are numerous of developers showcased, including NetEnt, Microgaming, ELK Studios, Quickspin, Red Tiger, Nolimit City, Big Time Gaming, and Push Gaming, to name just a few.
Evolve Casino’s live dealer area is jam-packed with incredible tables powered by Evolution Gaming, much to the joy of live casino fans. High entertainment value is guaranteed for fans of blackjack, roulette, baccarat, poker, Dream Catcher, and Deal or No Deal.
Confidence and safety
The one and only license held by Evolve Casino is issued by the dubious Curacao eGaming. The Curacao government licenses and regulates a wide variety of online gambling sites, some of which are rather reputable. Because of this, I advise you to proceed with caution in any business you conduct with this casino. The first step is to strictly adhere to the bonus rules.
Evolve Casino’s Payment Methods
Evolve Casino accepts a wide variety of deposit options for its players. Payment options include Visa, Mastercard, Skrill, Neteller, Siru Mobile, and Zimpler. Even though the bonus conditions page states that withdrawals will be rigorously reviewed to make sure no laws have been breached, the support representative insisted that withdrawals take only one to three hours to complete.
Support
After entering live chat at Evolve Casino, I was required to sign in before the representative could answer my inquiries. Why they would allow access to customer service for anonymous users just to prompt them to join up is beyond me. Nonetheless, I was offered solutions to my problems once I notified the casino support representative that I had not yet made an account. I will now discuss the fact that not all of these responses turned out to be honest.
I made sure by asking if help was available at all hours. They smiled and said “Yes” in response. After discovering Evolve’s sibling company, I enquired as to why customer service wasn’t available around the clock. Once more, the same “Yes:)” was the response. When I enquired if they were serious, I was assured that live assistance was available from 10 to 23 CET. When I pointed out that they misled me by suggesting help was available around the clock, all they said was “Sorry for the inconvenience.”
A recounting of my time at Evolve Casino
Unfortunately, my time at Evolve did not meet my expectations. This is not the first time I’ve had trouble with customer service at a Mountberg BV casino, and some of the bonus terms read like an attempt to confuse players. For these reasons, as well as the lack of a more reputable licensing agency, I would advise you to look elsewhere among the online casinos we list.